Telepresence Engineer Greg Diffendale takes photos of the VSAT antenna during the Puntarenas inport. Information sent from the ship to technicians back in the U.S was critical to minimizing the delay.

Telepresence Engineer Greg Diffendale takes photos of the VSAT antenna during the Puntarenas inport. Information sent from the ship to technicians back in the U.S was critical to minimizing the delay. Image courtesy of NOAA Office of Ocean Exploration and Research, Galápagos Rift Expedition 2011. Download larger version (jpg, 669 KB).

Still trouble-shooting the VSAT
July 13, 2011

Fixing the high-speed connection remotely continues to be problematic. Chief Electronics Technician Richard Conway is spending much of his time responding to requests from shore for more information. Transit to the first dive location was delayed several hours yesterday afternoon to try another potential fix. We continue to hope that the high speed pipe will increase but are very thankful for the partial work-around.